{"id":2875,"date":"2019-07-16T09:51:24","date_gmt":"2019-07-16T07:51:24","guid":{"rendered":"https:\/\/smartinthedark.com\/?page_id=2875"},"modified":"2025-03-04T16:09:56","modified_gmt":"2025-03-04T15:09:56","slug":"fortrydelsesret-og-garanti","status":"publish","type":"page","link":"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/","title":{"rendered":"Fortrydelsesret og garanti"},"content":{"rendered":"\n\t<div id=\"gap-1657634779\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1657634779 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row row-collapse align-center kundservice\" style=\"max-width:1440px\" id=\"row-1422039428\">\n\n\n\t<div id=\"col-1077689925\" class=\"col not-selected medium-2 small-6 large-2\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/dk\/kundeservice\/sporgsmal-og-svar\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?> <!-- Generator: Adobe Illustrator 19.0.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) --> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 512 512\" style=\"enable-background:new 0 0 512 512;\" xml:space=\"preserve\"> <g> <g> <path d=\"M346,319c-5.522,0-10,4.477-10,10v69c0,27.57-22.43,50-50,50H178.032c-5.521,0-9.996,4.473-10,9.993l-0.014,19.882 l-23.868-23.867c-1.545-3.547-5.081-6.008-9.171-6.008H70c-27.57,0-50-22.43-50-50V244c0-27.57,22.43-50,50-50h101 c5.522,0,10-4.477,10-10s-4.478-10-10-10H70c-38.598,0-70,31.402-70,70v154c0,38.598,31.402,70,70,70h59.858l41.071,41.071 c1.913,1.913,4.47,2.929,7.073,2.929c1.287,0,2.586-0.249,3.821-0.76c3.737-1.546,6.174-5.19,6.177-9.233L188.024,468H286 c38.598,0,70-31.402,70-70v-69C356,323.477,351.522,319,346,319z\"><\/path> <\/g> <\/g> <g> <g> <path d=\"M366.655,0h-25.309C261.202,0,196,65.202,196,145.346s65.202,145.345,145.345,145.345h25.309 c12.509,0,24.89-1.589,36.89-4.729l37.387,37.366c1.913,1.911,4.469,2.927,7.071,2.927c1.289,0,2.589-0.249,3.826-0.762 c3.736-1.548,6.172-5.194,6.172-9.238v-57.856c15.829-12.819,28.978-29.012,38.206-47.102 C506.687,190.751,512,168.562,512,145.346C512,65.202,446.798,0,366.655,0z M441.983,245.535 c-2.507,1.889-3.983,4.847-3.983,7.988v38.6l-24.471-24.458c-1.904-1.902-4.458-2.927-7.07-2.927c-0.98,0-1.97,0.145-2.936,0.442 c-11.903,3.658-24.307,5.512-36.868,5.512h-25.309c-69.117,0-125.346-56.23-125.346-125.346S272.23,20,341.346,20h25.309 C435.771,20,492,76.23,492,145.346C492,185.077,473.77,221.595,441.983,245.535z\"><\/path> <\/g> <\/g> <g> <g> <path d=\"M399.033,109.421c-1.443-20.935-18.319-37.811-39.255-39.254c-11.868-0.815-23.194,3.188-31.863,11.281 c-8.55,7.981-13.453,19.263-13.453,30.954c0,5.523,4.478,10,10,10c5.522,0,10-4.477,10-10c0-6.259,2.522-12.06,7.1-16.333 c4.574-4.269,10.552-6.382,16.842-5.948c11.028,0.76,19.917,9.649,20.677,20.676c0.768,11.137-6.539,20.979-17.373,23.403 c-8.778,1.964-14.908,9.592-14.908,18.549v24.025c0,5.523,4.478,10,10,10c5.523,0,10-4.477,9.999-10v-23.226 C386.949,148.68,400.468,130.242,399.033,109.421z\"><\/path> <\/g> <\/g> <g> <g> <path d=\"M363.87,209.26c-1.86-1.86-4.44-2.93-7.07-2.93s-5.21,1.07-7.07,2.93c-1.86,1.86-2.93,4.44-2.93,7.07 c0,2.64,1.071,5.22,2.93,7.08c1.86,1.86,4.44,2.92,7.07,2.92s5.21-1.06,7.07-2.92c1.86-1.87,2.93-4.44,2.93-7.08 C366.8,213.7,365.729,211.12,363.87,209.26z\"><\/path> <\/g> <\/g> <g> <g> <path d=\"M275,310H64c-5.522,0-10,4.477-10,10s4.478,10,10,10h211c5.523,0,10-4.477,10-10S280.522,310,275,310z\"><\/path> <\/g> <\/g> <g> <g> <path d=\"M282.069,368.93C280.21,367.07,277.63,366,275,366s-5.21,1.07-7.07,2.93c-1.861,1.86-2.93,4.44-2.93,7.07 s1.07,5.21,2.93,7.07c1.86,1.86,4.44,2.93,7.07,2.93s5.21-1.07,7.069-2.93c1.861-1.86,2.931-4.43,2.931-7.07 C285,373.37,283.929,370.79,282.069,368.93z\"><\/path> <\/g> <\/g> <g> <g> <path d=\"M235.667,366H64c-5.522,0-10,4.477-10,10s4.478,10,10,10h171.667c5.523,0,10-4.477,10-10S241.189,366,235.667,366z\"><\/path> <\/g> <\/g> <g> <g> <path d=\"M210,254H64c-5.522,0-10,4.477-10,10s4.478,10,10,10h146c5.523,0,10-4.477,10-10S215.522,254,210,254z\"><\/path> <\/g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <\/svg> \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3 style=\"text-align: center;\">Sp\u00f8rgsm\u00e5l og svar<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1877552395\" class=\"col not-selected medium-2 small-6 large-2\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/dk\/kundeservice\/kob-og-betal\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?> <!-- Generator: Adobe Illustrator 19.0.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) --> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 508.52 508.52\" style=\"enable-background:new 0 0 508.52 508.52;\" xml:space=\"preserve\"> <g> <g> <g> <g> <path style=\"fill:#090509;\" d=\"M476.737,63.565H31.782C14.239,63.565,0,77.804,0,95.347v317.825 c0,17.544,14.239,31.783,31.782,31.783h444.955c17.544,0,31.782-14.239,31.782-31.783V95.347 C508.52,77.804,494.281,63.565,476.737,63.565z M476.737,413.172H31.782V222.477h444.955V413.172z M476.737,160.247H31.782 v-64.9h444.955V160.247z\"><\/path> <path style=\"fill:#090509;\" d=\"M79.456,381.39h158.912c8.772,0,15.891-7.151,15.891-15.891s-7.119-15.891-15.891-15.891H79.456 c-8.772,0-15.891,7.151-15.891,15.891S70.684,381.39,79.456,381.39z\"><\/path> <circle style=\"fill:#090509;\" cx=\"301.934\" cy=\"365.499\" r=\"15.891\"><\/circle> <circle style=\"fill:#090509;\" cx=\"365.499\" cy=\"365.499\" r=\"15.891\"><\/circle> <circle style=\"fill:#090509;\" cx=\"429.063\" cy=\"365.499\" r=\"15.891\"><\/circle> <\/g> <\/g> <\/g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <\/svg> \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3 style=\"text-align: center;\">K\u00f8b og betal<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1236062683\" class=\"col not-selected medium-2 small-6 large-2\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/dk\/kundeservice\/levering\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?> <!-- Generator: Adobe Illustrator 19.0.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) --> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" viewBox=\"0 0 491.1 491.1\" style=\"enable-background:new 0 0 491.1 491.1;\" xml:space=\"preserve\"> <path transform=\"translate(0 -540.36)\" d=\"M401.5,863.31c-12,0-23.4,4.7-32,13.2c-8.6,8.6-13.4,19.8-13.4,31.8s4.7,23.2,13.4,31.8 c8.7,8.5,20,13.2,32,13.2c24.6,0,44.6-20.2,44.6-45S426.1,863.31,401.5,863.31z M401.5,933.31c-13.8,0-25.4-11.4-25.4-25 s11.6-25,25.4-25c13.6,0,24.6,11.2,24.6,25S415.1,933.31,401.5,933.31z M413.1,713.41c-1.8-1.7-4.2-2.6-6.7-2.6h-51.3 c-5.5,0-10,4.5-10,10v82c0,5.5,4.5,10,10,10h81.4c5.5,0,10-4.5,10-10v-54.9c0-2.8-1.2-5.5-3.3-7.4L413.1,713.41z M426.5,792.81 h-61.4v-62.1h37.4l24,21.6V792.81z M157.3,863.31c-12,0-23.4,4.7-32,13.2c-8.6,8.6-13.4,19.8-13.4,31.8s4.7,23.2,13.4,31.8 c8.7,8.5,20,13.2,32,13.2c24.6,0,44.6-20.2,44.6-45S181.9,863.31,157.3,863.31z M157.3,933.31c-13.8,0-25.4-11.4-25.4-25 s11.6-25,25.4-25c13.6,0,24.6,11.2,24.6,25S170.9,933.31,157.3,933.31z M90.6,875.61H70.5v-26.6c0-5.5-4.5-10-10-10s-10,4.5-10,10 v36.6c0,5.5,4.5,10,10,10h30.1c5.5,0,10-4.5,10-10S96.1,875.61,90.6,875.61z M141.3,821.11c0-5.5-4.5-10-10-10H10 c-5.5,0-10,4.5-10,10s4.5,10,10,10h121.3C136.8,831.11,141.3,826.71,141.3,821.11z M30.3,785.01l121.3,0.7c5.5,0,10-4.4,10.1-9.9 c0.1-5.6-4.4-10.1-9.9-10.1l-121.3-0.7c-0.1,0-0.1,0-0.1,0c-5.5,0-10,4.4-10,9.9C20.3,780.51,24.8,785.01,30.3,785.01z M50.7,739.61 H172c5.5,0,10-4.5,10-10s-4.5-10-10-10H50.7c-5.5,0-10,4.5-10,10S45.2,739.61,50.7,739.61z M487.4,726.11L487.4,726.11l-71.6-59.3 c-1.8-1.5-4-2.3-6.4-2.3h-84.2v-36c0-5.5-4.5-10-10-10H60.5c-5.5,0-10,4.5-10,10v73.2c0,5.5,4.5,10,10,10s10-4.5,10-10v-63.2h234.8 v237.1h-82c-5.5,0-10,4.5-10,10s4.5,10,10,10h122.1c5.5,0,10-4.5,10-10s-4.5-10-10-10h-20.1v-191.1h80.6l65.2,54l-0.7,136.9H460 c-5.5,0-10,4.5-10,10s4.5,10,10,10h20.3c5.5,0,10-4.4,10-9.9l0.8-151.6C491,730.91,489.7,728.01,487.4,726.11z\"><\/path> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <\/svg> \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3 style=\"text-align: center;\">Levering<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1404717606\" class=\"col not-selected medium-2 small-6 large-2\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/dk\/kundeservice\/fortrydelsesret-og-garanti\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<svg height=\"512\" viewBox=\"0 0 64 64\" width=\"512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"m57.124 31.992a1 1 0 0 0 .852-1.209l-4-18a1.759 1.759 0 0 0 -.189-.382 1 1 0 0 0 -.2-.2.988.988 0 0 0 -.11-.061 2.149 2.149 0 0 0 -.279-.116l-9.198-1.844v-3.18a1 1 0 0 0 -1-1h-14a1 1 0 0 0 -1 1v3.18l-9.2 1.84a2.149 2.149 0 0 0 -.279.116.988.988 0 0 0 -.11.061 2.525 2.525 0 0 0 -.254.262.984.984 0 0 0 -.137.324l-4 18a1 1 0 0 0 .852 1.209l7.128.891v24.117a1 1 0 0 0 1 1h26a1 1 0 0 0 1-1v-24.117zm-6.856-1.158 2.758-13.1 2.759 12.415zm-20.268-22.834h12v2h-12zm-13.785 22.144 2.759-12.415 2.758 13.105zm31.785 25.856h-24v-24a1.014 1.014 0 0 0 -.021-.206l-3.792-18.012 8.913-1.782h13.8l8.912 1.782-3.791 18.012a1.014 1.014 0 0 0 -.021.206z\"\/><path d=\"m11 2h-8a1 1 0 0 0 -1 1v58a1 1 0 0 0 1 1h8a1 1 0 0 0 1-1v-58a1 1 0 0 0 -1-1zm-7 58v-56h6v3h-4v2h4v2h-2v2h2v2h-4v2h4v2h-2v2h2v2h-4v2h4v2h-2v2h2v2h-4v2h4v2h-2v2h2v2h-4v2h4v2h-2v2h2v2h-4v2h4v2h-2v2h2v2h-4v2h4v3z\"\/><path d=\"m54 8h6v48h-6v2h8v-52h-8z\"\/><path d=\"m44 14h-2v17h-16v2h16v21h2v-21h2v-2h-2z\"\/><path d=\"m36 27h4v2h-4z\"\/><path d=\"m32 27h2v2h-2z\"\/><path d=\"m38 50h2v4h-2z\"\/><path d=\"m38 46h2v2h-2z\"\/><path d=\"m48 6h4v2h-4z\"\/><\/svg>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3 style=\"text-align: center;\">Fortrydelsesret og garanti<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2060845534\" class=\"col not-selected medium-2 small-6 large-2\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/dk\/kundeservice\/handelsbetingelser\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<?xml version=\"1.0\" encoding=\"UTF-8\"?> <!-- Generator: Adobe Illustrator 16.0.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) --> <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Capa_1\" x=\"0px\" y=\"0px\" width=\"124.89px\" height=\"124.89px\" viewBox=\"0 0 124.89 124.89\" style=\"enable-background:new 0 0 124.89 124.89;\" xml:space=\"preserve\"> <g> <g> <path d=\"M19.777,96.79h22.032l3.018-17.919H23.55L19.777,96.79z M27.04,83.17h12.701l-1.569,9.319H25.078L27.04,83.17z\"><\/path> <polygon points=\"47.573,61.294 43.007,63.977 42.575,66.54 30.225,66.54 32.076,57.749 42.403,57.749 48.794,54.038 48.853,53.691 28.783,53.691 25.225,70.595 46.006,70.595 \"><\/polygon> <polygon points=\"49.82,54.736 38.89,61.083 36.038,58.341 33.201,60.067 38.189,65.341 52.479,56.945 \"><\/polygon> <path d=\"M123.956,18.278l-5.369-6.356c-1.409-1.668-3.904-1.878-5.574-0.469l-4.626,3.909l10.473,12.399l4.627-3.908 C125.156,22.442,125.365,19.946,123.956,18.278z\"><\/path> <polygon points=\"104.115,43.174 99.49,47.056 114.496,108.96 6.878,108.96 22.775,43.388 71.445,43.388 78.117,37.979 18.52,37.979 0,114.37 121.375,114.37 \"><\/polygon> <polygon points=\"106.351,17.082 64.062,52.803 74.537,65.204 98.283,45.144 98.3,45.129 103.521,40.718 116.824,29.48 \"><\/polygon> <polygon points=\"55.404,70.847 71.82,66.868 61.969,55.204 \"><\/polygon> <\/g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <g> <\/g> <\/svg> \t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3 style=\"text-align: center;\">Handelsbetingelser<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1554834557\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1554834557 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-middle\" style=\"max-width:1130px\" id=\"row-107554389\">\n\n\n\t<div id=\"col-1207489542\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<p style=\"text-align: center;\"><span class=\"titel-head\" data-line-height=\"xs\"><strong>Fortrydelsesret og garanti<\/strong><\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row align-middle align-center\" style=\"max-width:1200px\" id=\"row-403635814\">\n\n\n\t<div id=\"col-723889831\" class=\"col medium-10 small-12 large-10\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<h2><strong>Ombytning &amp; returnering<\/strong><\/h2>\n<p>Vi s\u00e6ttter stor pris p\u00e5 dine meninger som kunde hos Smart in the dark! Derfor beder vi dig om at kontakte os, hvis du har sp\u00f8rgsm\u00e5l eller er i tvivl om noget. Vi vil s\u00f8rge for, at du altid er tilfreds som kunde hos os. Desv\u00e6rre er det nogle gange s\u00e5dan, at man fortryder sit k\u00f8b af forskellige \u00e5rsager, eller ogs\u00e5 vil man hellere have en anden vare. Herunder har vi derfor samlet al den information, du har brug for, hvis du har fortrudt dit k\u00f8b, vil bytte til en anden vare, eller hvis du vil klage over dit k\u00f8b.<\/p>\n<p><strong>L\u00e6g venligst m\u00e6rke til, at informationen herunder henvender sig til kunder i Danmark.<\/strong><\/p>\n<h3><strong>14 dages fortrydelsesret!<\/strong><\/h3>\n<p>Det er meget vigtigt for os, at du er tilfreds som kunde hos Smart in the dark. Derfor tilbyder vi dig altid 14 dages fortrydelsesret, hvilket er i overensstemmelse med den lovbestemte fortrydelsesfrist. Det betyder, at du inden for 14 dage efter modtagelse af varen skal informere os om et eventuelt fortrydelsesk\u00f8b. Dette skal ske skriftligt, via brev eller e-mail til\u00a0<a href=\"https:\/\/smartinthedark.com\/ombytning-returnering\/?lang=da\">hello@smartinthedark.com.<\/a>\u00a0Husk at oplyse dit ordrenummer! Varen m\u00e5 af hygiejniske grunde ikke v\u00e6re brugt, men kun v\u00e6re pr\u00f8vet p\u00e5. Du b\u00f8r returnere originalindpakningen, dvs. alle prism\u00e6rker, etiketter og emballage, som dit produkt l\u00e5 i.<\/p>\n<p>Smart in the dark forbeholder sig retten til at fratr\u00e6kke et bel\u00f8b fra k\u00f8bsprisen, hvis varen har v\u00e6ret pr\u00f8vet i l\u00e6ngere tid eller viser tegn p\u00e5 slid, og\/eller hvis ikke alle etiketter og emballage medf\u00f8lger. Du er som kunde ansvarlig for produktet, indtil det kommer tilbage til os. Det er derfor en god ide at sende pakken, s\u00e5 den kan spores. Vi afhenter ikke returpakken. Hvis du fortryder k\u00f8bet, skal du selv betale for returpakken.<\/p>\n<p>Vores adresse som du skal returnere varerne til:<br \/><strong>Brilliant Products in Sweden AB<br \/>C\/o Xpect Coworking<br \/>Trollh\u00e4ttev\u00e4gen 20,<br \/>442 34 Kung\u00e4lv<\/strong><\/p>\n<h3><strong>Refundering<\/strong><\/h3>\n<p>En refundering vil altid blive betalt hurtigt, dog\u00a0<strong>senest 14 dage<\/strong>\u00a0efter at vi har godkendt din returpakke\/reklamation i overensstemmelse med lovgivningen. Hvis du fortryder k\u00f8bet af en vare, skal du selv betale for returpakken til os.<\/p>\n<h3><strong>Bytning af en vare<\/strong><\/h3>\n<p>L\u00e6g venligst m\u00e6rke til at Smart in the dark gerne bytter til en anden farve eller st\u00f8rrelse, men vi bytter ikke en vare til en anden vare. Hvis du vil bytte til en anden vare, skal du selv betale for returpakken. Vi betaler selvf\u00f8lgelig for leveringen af den nye vare til dig. Skulle det ske, at vi kommer til at sende dig den forkerte vare, s\u00e5 betaler vi selvf\u00f8lgelig for returneringen af pakken. Vi vil da sende den korrekte vare til dig, hvor vi vedl\u00e6gger en returfragtseddel, som du nemt kan s\u00e6tte p\u00e5 returpakken med den forkerte vare, s\u00e5 du kan sende den tilbage til os.<\/p>\n<p>Husk venligst, at hvis du bytter en vare, s\u00e5 er du ikke l\u00e6ngere omfattet af fortrydelsesretten.<\/p>\n<h3><strong>Reklamation<\/strong><\/h3>\n<p>P\u00e5 trods af vores meget omhyggelige kvalitetskontrol af hvert enkelt produkt, s\u00e5 kan det i enkelte tilf\u00e6lde ske, at der er en fejl p\u00e5 produktet. Hvis du modtager en defekt vare, eller en vare leveret ved en fejl, bedes du kontakte os s\u00e5 hurtigt som muligt, dog senest inden for 14 dage, hvis varen er skadet, n\u00e5r du modtager den.<\/p>\n<p>Ved en reklamation vil vi unders\u00f8ge produktet. Vi betaler selvf\u00f8lgelig for returfragten ved fejlleveringer og reklamationer. En refundering vil altid blive betalt hurtigt, dog\u00a0<strong>senest 14 dage<\/strong>\u00a0efter at vi har godkendt din returpakke\/reklamation i overensstemmelse med lovgivningen.<\/p>\n<h3><strong>Fortrydelsesret<\/strong><\/h3>\n<p>Det er meget vigtigt for os, at du er tilfreds som kunde hos os. Derfor tilbyder vi altid\u00a0<strong>14 dages fortrydelsesret<\/strong>, hvilket er i overensstemmelse med den lovbestemte fortrydelsesfrist. Det betyder, at du inden for 14 dage efter vi har sendt varen til dig, skriftligt skal informere os om et eventuelt fortrydelsesk\u00f8b. Du skal g\u00f8re dette ved at sende en e-mail til\u00a0<a href=\"https:\/\/smartinthedark.com\/ombytning-returnering\/?lang=da\">hello@smartinthedark.com<\/a>. Husk at oplyse dit ordrenummer!<\/p>\n<p>Varen skal v\u00e6re pr\u00f8vet med forsigtighed, og originalpakningen skal sendes med retur. Det vil sige, at varen ikke m\u00e5 have v\u00e6ret brugt, men at den af hygiejniske grunde kun er blevet pr\u00f8vet p\u00e5 med forsigtighed. Medsend altid originalpakningen og eventuelle m\u00e6rker. Et bel\u00f8b svarende til en del af eller hele k\u00f8bsprisen kan fratr\u00e6kkes bel\u00f8bet, der refunderes, hvis det vurderes, at varen er uforsigtigt anvendt, og\/eller hvis originalpakningen og m\u00e6rker ikke sendes med tilbage.<\/p>\n<p>V\u00e6rdiforringelsen bed\u00f8mmes baseret p\u00e5 varens stand, og efter om etiketter\/prism\u00e6rker og emballage sendes med retur. For at du har ret til at f\u00e5 refunderet det fulde bel\u00f8b, skal varen v\u00e6re i samme stand og kun v\u00e6re brugt i en grad, som ogs\u00e5 ville blive accepteret i en fysisk butik. Inden du returnerer varen, b\u00f8r du derfor sikre dig, at varen er i samme stand, som ogs\u00e5 ville kunne returneres i en fysisk butik.<\/p>\n<p>Vi forbeholder os retten til at fratr\u00e6kke et bel\u00f8b fra k\u00f8bsprisen, hvis varen har v\u00e6ret pr\u00f8vet i l\u00e6ngere tid eller viser tegn p\u00e5 slid, og\/eller hvis ikke alle etiketter og emballage medf\u00f8lger. Du er som kunde ansvarlig for produktet, til det kommer tilbage til os, s\u00e5 det er derfor en god ide at sende pakken, s\u00e5 den kan spores. L\u00e6g venligst m\u00e6rke til, at vi ikke afhenter returpakken.<strong>Husk altid at kontakte os inden ombytning\/fortrydelse\/reklamation.<\/strong>\u00a0Ved returnering eller ombytning af varer betaler du selv for returomkostningerne.<\/p>\n<p>Hvis du har handlet for et bel\u00f8b, som giver ret til gratis levering, s\u00e5 debiteres du for fragten ved returnering. Det samme g\u00e6lder, hvis du sender en vare tilbage, s\u00e5 din totale k\u00f8bspris falder under gr\u00e6nsen for gratis levering.<\/p>\n<p>Efter at vi har modtaget din vare og kontrolleret, at varen og indpakningen ikke er skadet\/brugt, refunderer vi dele af eller hele k\u00f8bsprisen (undtagen i de tilf\u00e6lde, hvor vi bed\u00f8mmer, at varen ikke kan s\u00e6lges videre, hvilket medf\u00f8rer, at vi ikke refunderer noget af k\u00f8bsprisen). Refunderingen vil blive betalt hurtigt inden for 14 dage efter vi har modtaget og godkendt din returnering. Hvis du har betalt via din PayPal-konto, refunderes bel\u00f8bet til kontoen. Hvis du har betalt med Visa eller MasterCard via PayPal, vil refunderingen ske til det kort, du brugte til at betale k\u00f8bet med.<\/p>\n<p>Uafhentede pakker debiteres med et gebyr p\u00e5 150 kr.<br \/>Ved ombytning af en vare vil dette blive forst\u00e5et som en accept af k\u00f8bet, og fortrydelsesretten g\u00e6lder herefter ikke. Hvis du herefter \u00f8nsker at returnere varen, vil du blive opkr\u00e6vet 199 kr. i fragt og h\u00e5ndtering.<\/p>\n<h3><strong>V\u00e6rdiforringelse<\/strong><\/h3>\n<p>Fra og med 13. juni 2014 g\u00e6lder en ny lov, som betyder, at du som kunde ikke har den fulde ret til at f\u00e5 hele k\u00f8bsprisen for varen refunderet. Hvis varen er blevet h\u00e5ndteret uforsvarligt og som f\u00f8lge heraf har mistet v\u00e6rdi, s\u00e5 har du som kunde ansvaret for at betale.<\/p>\n<p>V\u00e6rdiforringelsen bed\u00f8mmes ud fra varens stand, samt om etiketter\/prism\u00e6rker og emballage sendes med retur. For at du skal have ret til at f\u00e5 refunderet det fulde bel\u00f8b, skal varen v\u00e6re i samme stand og kun v\u00e6re brugt i en grad, som ogs\u00e5 ville blive accepteret i en fysisk butik. Inden du returnerer varen, b\u00f8r du derfor sikre dig, at varen er i samme stand, som ogs\u00e5 ville kunne returneres i en fysisk butik.<\/p>\n<p>Du er som k\u00f8ber ansvarlig for v\u00e6rdiforringelsen, hvis varen er blevet h\u00e5ndteret p\u00e5 en m\u00e5de, der ikke var n\u00f8dvendig for at afpr\u00f8ve varen og dens egenskaber. Du m\u00e5 alts\u00e5 kun pr\u00f8ve varen p\u00e5 samme m\u00e5de, som du ville g\u00f8re i en fysisk butik. Hvis varen mod forventning pr\u00f8ves p\u00e5 anden m\u00e5de end beskrevet ovenfor, s\u00e5 betragtes varen som brugt, hvilket betyder, at du kun kan f\u00e5 refunderet en del af eller slet ikke noget af k\u00f8bsprisen.<\/p>\n<p>Eventuel v\u00e6rdiforringelse bed\u00f8mmes efter modtagelse og unders\u00f8gelse af returvaren. Husk derfor ogs\u00e5 at returnere originalindpakning samt etiketter\/m\u00e6rker.<\/p>\n<p><span style=\"font-size: 14.4px;\">bed\u00f6mning. Gl\u00f6m d\u00e4rf\u00f6r inte att skicka med originalf\u00f6rpackning samt etiketter och tags.<\/span><\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2275,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-2875","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fortrydelsesret og garanti - Smart in the dark Dansk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fortrydelsesret og garanti - Smart in the dark Dansk\" \/>\n<meta property=\"og:url\" content=\"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart in the dark Dansk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/smartinthedark\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-04T15:09:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/smartinthedark.com\/dk\/wp-content\/uploads\/sites\/7\/2022\/10\/Cool-TjejBoy.arm_reflexer-1024x649-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"649\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/\",\"url\":\"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/\",\"name\":\"Fortrydelsesret og garanti - Smart in the dark Dansk\",\"isPartOf\":{\"@id\":\"https:\/\/smartinthedark.com\/dk\/#website\"},\"datePublished\":\"2019-07-16T07:51:24+00:00\",\"dateModified\":\"2025-03-04T15:09:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/#breadcrumb\"},\"inLanguage\":\"da-DK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Hem\",\"item\":\"https:\/\/smartinthedark.com\/dk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"kundeservice\",\"item\":\"https:\/\/smartinthedark.com\/dk\/kundeservice\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Fortrydelsesret og garanti\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/smartinthedark.com\/dk\/#website\",\"url\":\"https:\/\/smartinthedark.com\/dk\/\",\"name\":\"Smart in the dark Dansk\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/smartinthedark.com\/dk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"da-DK\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Fortrydelsesret og garanti - Smart in the dark Dansk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/","og_locale":"da_DK","og_type":"article","og_title":"Fortrydelsesret og garanti - Smart in the dark Dansk","og_url":"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/","og_site_name":"Smart in the dark Dansk","article_publisher":"https:\/\/www.facebook.com\/smartinthedark\/","article_modified_time":"2025-03-04T15:09:56+00:00","og_image":[{"width":1024,"height":649,"url":"https:\/\/smartinthedark.com\/dk\/wp-content\/uploads\/sites\/7\/2022\/10\/Cool-TjejBoy.arm_reflexer-1024x649-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/","url":"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/","name":"Fortrydelsesret og garanti - Smart in the dark Dansk","isPartOf":{"@id":"https:\/\/smartinthedark.com\/dk\/#website"},"datePublished":"2019-07-16T07:51:24+00:00","dateModified":"2025-03-04T15:09:56+00:00","breadcrumb":{"@id":"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/#breadcrumb"},"inLanguage":"da-DK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/smartinthedark.com\/dk\/kundeservice\/fortrydelsesret-og-garanti\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Hem","item":"https:\/\/smartinthedark.com\/dk\/"},{"@type":"ListItem","position":2,"name":"kundeservice","item":"https:\/\/smartinthedark.com\/dk\/kundeservice\/"},{"@type":"ListItem","position":3,"name":"Fortrydelsesret og garanti"}]},{"@type":"WebSite","@id":"https:\/\/smartinthedark.com\/dk\/#website","url":"https:\/\/smartinthedark.com\/dk\/","name":"Smart in the dark Dansk","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/smartinthedark.com\/dk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"da-DK"}]}},"_links":{"self":[{"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/pages\/2875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/comments?post=2875"}],"version-history":[{"count":6,"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/pages\/2875\/revisions"}],"predecessor-version":[{"id":35040,"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/pages\/2875\/revisions\/35040"}],"up":[{"embeddable":true,"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/pages\/2275"}],"wp:attachment":[{"href":"https:\/\/smartinthedark.com\/dk\/wp-json\/wp\/v2\/media?parent=2875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}